Frequently Asked Billing Questions

How do I pay my bill online?

Click here to pay your bill online.

You will be prompted to enter your Lakeview account number and date of birth. Your Lakeview account number can be found on your bill.  You may then be prompted to add your date of birth to your account. Simply hit continue to do so.

Your current balance will then be displayed giving you the option to pay in full or pay a partial payment. After selecting one of these options, simply follow the prompts that guide you through an easy payment process.

Prior to confirming payment, you will be given the option to save your card for future payments. This option is solely for your own convenience and not required. Lakeview Clinic will never deduct payments from stored cards without express permission.

What insurance does Lakeview Clinic accept?
  • Allina/Aetna
  • America’s PPO/HealthEZ
  • Blue Cross Blue Shield
  • Health Partners
  • Humana Medicare Advantage
  • Medica
  • Medicare, including Medicare Advantage Plans
  • Minnesota Medical Assistance Programs: UCare, Minnesota Care, Medical Assistance, South Country Health Alliance, and Blue Plus
  • Select Care
  • Tricare
  • Ucare
  • United HealthCare (Excluding Core Essential plans which are out-of-network)
  • Workers Compensation
  • No-fault (Auto Accidents)

Lakeview Clinic DOES NOT accept the M Health Fairview/North Memorial Medica Plan.

Disclaimer: It is the patient’s responsibility to confirm network participation. Lakeview Clinic will do a basic benefit check to confirm active coverage. If you do not see your insurance listed above, please call your insurance carrier to confirm that Lakeview Clinic is in your insurance network. Using our NPI (National Provider Identification) number: 1669599981 and our Tax ID Number: 411340895, your insurance will be able to confirm network participation. 

When am I required to pay my co-pay?

All co-pays will be collected at the time of check-in. Please check with your insurance company for the requirements of your policy.

What if I have no insurance?

Lakeview Clinic requires a deposit for new patient consultations. All other services rendered will be billed directly to the patient. Established patients without insurance will also be required to make a deposit for the office visit, and all other services rendered will be billed directly to the patient.

Do you offer a payment plan if I cannot afford to pay my bill?

We are a participating provider with CareCredit, which you can utilize to pay your bill, or we offer a 6-month payment plan depending on the balance due. Don’t hesitate to contact the Business Office for additional information. Learn more about healthcare financing HERE.

I have 100% coverage of “preventive” services. Why am I getting a bill for a co-pay or deductible following my preventive exam?

It is common for patients during a preventive care visit also to receive management/treatment for a problem. When this occurs, both services must be reported to the insurance company, which may be subject to a co-pay or deductible, resulting in the patient’s responsibility for a portion of the bill.

If, during a screening or test, your doctor diagnoses you with a health condition requiring treatment, the services you receive may no longer be considered “preventive.” These services may be considered diagnostic and subject to deductible, co-insurance, and/or co-payment.

For example, you may schedule an appointment for an annual physical, which you expect to be covered 100% by insurance. However, during the exam, you indicate you are having significant back pain. The medical care you receive regarding back pain may be billed separately to the insurance company. This is done when health problems are significant and separately identifiable from the typical preventive services, such as a routine pap smear, breast exam, heart, and lung exam, etc.

What is the difference between a screening test and a diagnostic test?

Screening:  Testing is done for disease in individuals without signs or symptoms.
Diagnostic:  Testing is done for patients with signs or symptoms of a specific illness or disease or who have had positive/abnormal results on prior testing.

What is included in an Initial Physical Exam (IPPE) AND Annual Wellness Visit (AWV), and is this the same as my physical?

An IPPE is not actually a physical exam, but rather it is an initial visit with an introduction to Medicare and covered benefits, and it focuses on health promotion and disease prevention and detection to help keep you healthy.

An AWV is an annual wellness visit with your provider that includes a personalized prevention plan of service, not a routine check-up. This can include when you should have certain screening tests done, immunizations, etc. This may also be performed simultaneously with your annual physical exam allowing both to be billed for.

How soon am I required to provide payment for services rendered?

All charges are due and payable upon receipt of a patient statement.  A patient statement is generated following a response or activity on an account by applicable insurance coverage.

What if I am unable to pay my bill?

Lakeview Clinic has partnered with CareCredit to offer patient healthcare financing.

For patients who do not abide by the Financial Policy, delinquent accounts will receive notification letters and phone calls. Lakeview Clinic may use a professional collection agency for delinquent accounts.

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